A MANAGEMENT AUDIT OF INSTITUTIONAL FACTORS INFLUENCING THE STUDENTS’ ENROLLMENT IN A SELECTED HIGHER EDUCATION INSTITUTION IN DAVAO CITY, PHILIPPINES

Maria Dynah T. Petilona, EdD, Maricar Batiancila, MPsy, Nilfa R. Lague, MBA, Felix C. Chavez, Jr., PhD

Abstract


Higher education institutions today are confronted with several complex challenges. Meeting the educational needs of students while increasing retention and enrollment rates is a significant challenge for these institutions. This study primarily aimed to determine the level of satisfaction regarding certain institutional variables. It focuses on four indexes: physical facilities, service delivery, general learning environment, and instruction. The goal is that the findings will provide a broader reference for top management to improve and attract more enrollees to the college. A descriptive comparative design was used in this study, with responses gathered from 360 college students from the Nursing program, Allied Health, and ASBME. The results reveal that students were generally highly satisfied with institutional factors. However, certain areas need improvement, such as the adequacy of laboratory supplies, library space, ventilation, and, most importantly, the clarity with which instructors emphasize the learning objectives of lessons. The level of student satisfaction with the academic institution has a significant impact on the enrollment rate.

Keywords


Institutional factors, Physical facilities, Service delivery, General Enrollment rate

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DOI: http://dx.doi.org/10.65010/seairj.v6i1.224

DOI (PDF): http://dx.doi.org/10.65010/seairj.v6i1.224.g231

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